Exeltel Systems - Webex – Incident details

All systems operational

Show current status

Webex

Resolved2 hours 38 minutes

Affected

Voice

Major outage from 8:18 AM to 8:56 AM, Operational from 8:56 AM to 10:56 AM

Horizon

Major outage from 8:18 AM to 8:56 AM, Operational from 8:56 AM to 10:56 AM

Webex for Horizon

Major outage from 8:18 AM to 8:56 AM, Operational from 8:56 AM to 10:56 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Cisco Engineering has confirmed that remediation activities have been completed and services have been restored to all regions. We apologise for the inconvenience this caused. We will continue to monitor, and should there be no further reports, this notice will be closed at 12:00

  • InvestigatingUTC

    We are aware of an ongoing incident with Cisco which is impacting both Webex and Horizon with Webex. Users will be experiencing issues logging in to the Webex app, those users who are logged in may experience a loss of core functionality such as making and receiving calls and joining meetings. Webex users are currently unable to access the Cisco Control Hub. We will provide a further update at 10:00